Privacy Policy

CarromEra · Published by TechFloater Labs · Last updated: 19 June 2026

This Privacy Policy explains what information CarromEra (“we”, “us”, the “App”) collects when you play, how we use it, who we share it with, and the choices and rights you have — including how to delete your account and data.

1. Who we are

CarromEra is a real-time multiplayer Carrom game published by TechFloater Labs. For any privacy question, or to exercise your rights, contact us at support@techfloater.com.

2. Information we collect

CategoryExamples
Account & identityA device identifier for guest play; if you sign in with Google, your Google account ID, name, email and profile photo.
Profile & progressUsername, avatar, level, in-game soft currencies (coins, gems), inventory, match history, streaks, quests, leagues.
SocialFriends/followers, club membership, and preset chat messages you send during matches or in clubs/DMs.
Approximate locationCountry only, derived from your IP address at sign-up (we do not collect GPS/precise location).
Device & technicalIP address, a coarse device label (e.g. “Android 14 · Pixel 7”), app version, and a push-notification token.
Usage analyticsScreen views, time on screen, taps, and session start/end events used to improve the game.
AdvertisingYour device’s Advertising ID, used to serve and measure ads (see §5).
PurchasesRecords of in-app purchases processed by Google Play Billing (we do not receive or store your card details).

3. How we use your information

4. How we share information

We do not sell your personal information. We share data only with service providers that help us run the game:

We may also disclose information where required by law or to protect our rights, users or the public.

5. Advertising & Advertising ID

The App shows ads via Google AdMob and uses your device’s Advertising ID to serve and measure them. You can reset or limit your Advertising ID in your device’s Google settings. Where required, we ask for your consent before serving personalised ads.

6. In-app purchases

In-app purchases are processed by Google Play Billing. Coins and gems are virtual, in-game currency only; they have no monetary value, cannot be exchanged or redeemed for real money or items of real-world value, and are non-transferable outside the game.

7. Children

CarromEra is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact support@techfloater.com and we will delete it.

8. Data retention

We keep your account data while your account is active. Raw analytics events are retained for a limited period and then deleted automatically. When you delete your account (see §10) we remove your account and associated data, except records we must retain for legal, security or financial reasons (e.g. purchase records).

9. Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these, contact support@techfloater.com.

10. Deleting your account & data

You can delete your account and associated data at any time:

This permanently removes your profile, stats, currencies, inventory and social connections. Some records may be retained where required by law (see §8).

11. Security

We protect data in transit with encryption (HTTPS/WSS) and apply access controls and authentication on our servers. No method of transmission or storage is 100% secure, but we work to safeguard your information.

12. International transfers

Your information may be processed in countries other than your own. Where we transfer data internationally, we take steps to ensure it remains protected in line with this policy.

13. Changes to this policy

We may update this policy from time to time. We will revise the “Last updated” date above and, where appropriate, notify you in the app.

14. Contact us

Questions about this policy or your data? Email support@techfloater.com.